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We use technically necessary cookies and comparable storage technologies to ensure that our website and the functions you access are properly provided. This includes, in particular, session management, language selection, live chat, appointment booking, and the customer portal.

We only use optional technologies with your consent. You can change your selection at any time or revoke a consent already given with effect for the future.

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For more information on the processing of personal data, please see our Privacy Policy. Information about the provider can be found in our Imprint.

Cookie Policy

What are cookies and comparable storage technologies?

Cookies are small text information that is stored in the browser of the device used when accessing a website. Cookies can be read again during later page visits. They can, for example, be used to maintain a session, save a language setting, or consider a previously made cookie choice.
In addition to cookies, our website may use the local storage of your browser, known as Local Storage. Information stored in Local Storage is not automatically transmitted to the server with every page request like cookies. However, it can be read by the website and used for certain functions.

The legal provisions regarding access to information on the device refer not only to classic cookies but also to comparable technologies such as Local Storage or Session Storage.

2. Legal bases

The storage of information on your device or access to already stored information is carried out in accordance with § 25 TDDDG.
As far as the storage or access is absolutely necessary to provide the website or function you have explicitly requested, the use is based on § 25 Abs. 2 TDDDG.
Optional technologies are only used with your prior consent in accordance with § 25 Abs. 1 TDDDG. If personal data is processed in this context, the legal basis is Art. 6 Abs. 1 lit. a GDPR.

You can revoke a granted consent at any time with effect for the future.

Technically required technologies

Technically necessary cookies and storage technologies are used as far as they are necessary to provide our website, the content you access, or a function you explicitly request.

If you block technically necessary cookies or website data through your browser, the login to the customer portal, appointment booking, live chat, language and time zone display, as well as other session-dependent functions may be restricted.

Optional technologies

We only use optional technologies if you have previously consented. A refusal has no impact on general access to our website. Individual optional comfort features may be restricted after a refusal.
Refusing optional technologies is just as possible as consenting to them. Your settings can be changed at any time via the button "Update My Cookie Settings".

The Odoo cookie bar distinguishes by default between required and optional cookies. According to Odoo documentation, optional third-party services are blocked until consent is given.

5. Cookies Used

Cookie

Category

Classification

Provider

Purpose Stored information

session_id

Session & Security

technically required

Next Scientific GmbH, technically provided via Odoo

 Management and recognition of the current session. The cookie enables the provision of session-dependent functions and is particularly needed for logging in and using the customer portal.

Technical session identification

frontend_lang

Language setting

technically required

Next Scientific GmbH, technically provided via Odoo

 Storage of the selected or used language so that the website can be displayed in the corresponding language version.

Language and region identification, for example de_DE

tz

Timezone setting

technically required

Next Scientific GmbH, technically provided via Odoo

 Storage of the timezone so that time-related content and available dates can be displayed correctly.

Timezone identification, for example Europe/Berlin

website_cookies_bar

Consent management

technically required

Next Scientific GmbH, technically provided via Odoo

 Storage of your selected cookie choices. This means that the cookie query does not have to be displayed again on every page view.

Selected cookie categories and time of selection

6. Optional Odoo Technologies

The following technologies may be used in connection with certain Odoo functions if you accept optional technologies or actively use the corresponding function.

Cookie

Category

Classification

Provider

Purpose

im_livechat_previous_operator

Live Chat

optional

Next Scientific GmbH, technically provided via Odoo

Recognition of a previous assignment within the live chat function, so that a conversation can be processed as consistently as possible.

utm_campaign, utm_source, utm_medium


Source and campaign assignment

optional

Next Scientific GmbH, technically provided via Odoo

Identification of which campaign, source, or medium a visit to our website originated from. The parameters can, for example, be part of a link we published in an email, a post, or a social network.

Odoo describes campaign, medium, and source as UTM parameters used in generated tracking URLs. The link statistics can represent the number of views of such links.

We do not use these parameters for Google Analytics, Google Ads, personalized advertising, or cross-platform user profiles.

7. Information in Local Storage

After consenting to optional technologies or when using interactive features, the following information may be stored locally in your browser:

Entry

Category

Classification

Provider

Purpose Stored information

EXPIRABLE_STORAGE_im_livechat_history

Live chat and interaction history

optional

Next Scientific GmbH, technically provided via Odoo

Storage of a limited history of the website paths accessed in connection with the live chat function.

Accessed website paths and expiration time

discuss.upgrade.version

Technical communication function

technically required

Next Scientific GmbH, technically provided via Odoo

Storage of technical version information of the Odoo communication component.
Version identifier

presence.focus

Live chat and presence function

technically required

Next Scientific GmbH, technically provided via Odoo

Storage of a technical focus or presence status in connection with interactive communication features.

Status value

presence.lastPresence

Live chat and presence function

technically required

Next Scientific GmbH, technically provided via Odoo

Storage of the time of the last registered presence in connection with interactive communication functions.

Timestamp

Website statistics

We exclusively use the website statistics integrated in Odoo. We do not use Google Analytics, Google Tag Manager, Google Ads, or any comparable external analytics service.
The internal statistics can display aggregated information on page views and the use of our website. According to our current technical review, no additional cookies from an external analytics service are set for this purpose.
Further information on the processing of personal data in connection with the provision and statistical evaluation of our website can be found in our privacy policy.

9. Changes to this cookie policy

We update this cookie policy when the functions or technologies used on our website change.

As of: September 2026